Contact - JADE MAGO

Let’s Connect and Create Timeless Jade Craftsmanship Together

Partner with JADE MAGO to bring your jade product ideas to life — combining refined artistry, premium materials, and modern manufacturing to deliver exceptional quality that elevates your brand and inspires customers worldwide.

Phone number:

+86-131-2809-2901

Our location

89 Xianwei Rd, Dong Guan, CN, 523620

Email address:

[email protected]

Schedule a Professional Consultation Today

Simply fill out the quick form, and our team will promptly respond with the most effective, personalized solution tailored to meet your unique needs and goals.

24/7 support you can trust

Always available to provide reliable solutions whenever you need us.

Our Team is Always Here for Support and Assistance

Frequently Asked Questions

What packaging options do you offer for bulk orders?

We prioritize the safety of fragile jade products during transit. We offer three tiers of packaging solutions to meet your needs:

Standard Safety Packaging (Default) To ensure maximum protection against shock and compression, we use high-density compressed sponge and bubble wrap for individual items. This is our standard bulk packing method designed to prevent breakage. .
Neutral Gift Boxes We can provide unbranded, high-quality gift boxes suitable for immediate retail.
Custom Branding (OEM)

We Produce: You provide the design, and we handle the box production and printing.

You Provide: You can ship your finished branded packaging to our factory, and we will handle the packing and fulfillment for you.

Note: For custom packaging, please contact our team for templates and MOQ details.

Do you accept quality inspections during production or before shipment?

Yes, absolutely. We believe in 100% transparency regarding our jade quality. We support two types of inspections:

Virtual Inspection (Most Popular) For jade products, visual confirmation is key. We can provide high-resolution photos and videos of your finished order before packaging. You can check the color, carving details, and polish quality remotely to save time.
On-Site / Third-Party Inspection We welcome you or third-party agencies (such as SGS, Intertek) to visit our factory.

Requirement: Please inform us 3-5 days in advance so we can arrange the goods and assign a staff member to assist you with the inspection process.

What shipping methods do you offer?

We ship worldwide and offer flexible shipping solutions based on your budget and timeline:

Express Delivery (Fastest)
- Best for: Samples and small orders.
- Carriers: DHL, FedEx, UPS, TNT.
- Time: 3-7 days.
Air Freight
- Best for: Medium-sized urgent orders (100kg+).
- Time: 7-12 days (Airport to Airport or Door to Door).
Sea Freight (Most Economical)
- Best for: Bulk orders and heavy shipments.
- Time: 25-40 days depending on the destination port.
Rail Freight (Train)
- Best for: Shipments to Europe and Central Asia. A balance between cost and speed.

Are your stones natural? Do you provide authenticity certificates?

About Authenticity: Yes, most of our stones are 100% natural.
- Exceptions: A few specific items are man-made due to market demand, such as Opalite, Goldstone (Red/Blue), and Synthetic Malachite. These will be clearly marked as “Synthetic” or “Man-made” in our product descriptions.
About Certificates: We can provide authentic certificates issued by authorized third-party gemology labs (such as NGTC – National Gemstone Testing Center).
- Cost: Since certificates incur a fee from the lab, they are available upon request for an additional charge (usually $10-$15 per piece).
- Bulk Orders: For large orders, we can arrange for a random sample test report.
- Need Synthetic Options? If you require budget-friendly synthetic stones for specific projects, we can also manufacture them to your specifications.

Are you a manufacturer or a trading company?

We are an Industry and Trade Integrated Enterprise, operating under the professional brand Jade Mago.

Our Processing Expertise (The Factory) With 35 years of heritage, we are not just a manufacturer, but a specialist in Jade Processing.
- Core Competency: We focus on the complete lapidary process, including raw stone cutting, precision carving, and surface polishing.
- Capacity: From intricate custom designs to bulk standard production, our factory executes high-precision work that goes beyond simple assembly.
Our Service (The Export Team) We have over 21 years of international service experience, bridging the gap between traditional Chinese craftsmanship and global quality standards.
- Credentials: We hold valid BSCI certifications. We invite you to a Video Factory Tour to witness our processing craftsmanship firsthand.

Can you provide certificates for product compliance and material origin?

Yes. We guarantee full transparency from the raw mine to the finished product.

Material Traceability (Source Verification) As a legitimate processor (Jade Mago), we purchase raw materials through official channels.
- Proof of Origin: We can provide Customs Declaration Documents and Raw Ore Import Certificates to verify that our stones are authentic and legally sourced.
Product Safety & Testing Our finished products can meet global standards such as CA65, RoHS, and Salt Spray Testing (for metal parts).
- On-Demand Service: Please inform us of your specific testing requirements before placing your order, and we will arrange the necessary reports through authoritative third-party labs.
- Why this matters: Our “Source-to-Product” control ensures you never receive fake or unethical materials.

What is the standard production lead time for bulk orders?

Our lead time depends on the order quantity and product complexity. Here is the standard schedule for Jade Mago processing:

In-Stock Items (Small Orders)
- < 1,000 pcs: Ships within 3-5 working days (Inventory available).
Bulk Production Orders For customized production, the estimated timeline is:
- 1,000 – 3,000 pcs: 15 – 20 days
- 3,000 – 5,000 pcs: 25 – 30 days
- 5,000 – 10,000 pcs: Approx. 40 days

Note: The exact time may vary based on specific stone types or carving requirements. Please contact our sales team with your product details for an accurate delivery date.

Can I order a sample before placing a bulk order?

Do you offer Private Label service? Can you engrave my logo on the stone?

Are internal cracks, cotton wool, or color variations considered defects?

What are your payment terms for wholesale orders?

What is your Minimum Order Quantity (MOQ)?

Ready to Take the First Step Toward Collaboration?

Let’s craft something extraordinary together! We’re excited to partner with brands, designers, and businesses to create premium jade products that combine artistry, heritage, and modern manufacturing excellence.

Get Quote

01. Visual Identity

02. Engineering (ODM)

03. Turnkey Solutions

Latest News

Malesuada Aenean Sodales

Aenean Convallis Malesuada

Pretium Omaretra Ultricies

Egestas Porttitor Dolor

Phasellus Suspendisse Cursus

Molestie Aliquet Bugue Sociosqu

OEM / ODM Services